Purchase Information 购买须知

Dear value customer, 

Please make sure you have read and understood all the Terms before submitting your order. By submitting your order, you are agreeing to be bound by these Terms. 

 

Pre- Order Term & Condition 

  • Pre-order

- Pre-order is placing orders in advance which requires a full payment from a customer interested in procuring the said item/product.

 - Availability is subjected to change from time to time without prior notice. There may be delayed or cancelled due to unforeseen circumstances such as out of stock, shipment delay by supplier, insufficient stocks arrived etc. 

 

  • Shipment Schedule

- Pre-Order items will take 15 - 21 or more working days to arrive (not including weekends, South Korea and Malaysia public holidays). 

- Pre-ordered items will be shipped as soon as the products arrive in our warehouse, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change. 

- We will ship together if order consists of both ready stock & pre-order item(s), order will be shipped only when all pre-order item(s) has arrived. Hence, we would like to remind you to review your order carefully before submitting your payment.

 

  • Payment

- Full payment is required. Payments do not guarantee availability of the product but represent your offer to buy the product.

- Korean products are fast moving, all pre-order items are subject to availability. We will notify buyer if the item(s) is out of stock and a full refund or exchange will be provided. 

 

  • Cancellations 

- No cancellation or amendment is allowed for pre-order items. Please review your order carefully before submitting your payment.

- You are not allowed to cancel the entire order containing other product when only one of the products is sold out.


Ready Stock Orders

  • Please note that all orders are subject to availability and stock is not reserved until your order has been confirmed. Items placed in your basket are not reserved and may be purchased by other customers.
  • No cancellation or amendment is allowed. Please review your order carefully before submitting your payment.
  • Orders will be shipped in 1-3 working days upon payment verification, and delivery within Malaysia will take 2 to 14 working days. Shipping times will vary depending on your location.
  • We will ship together if order consists of both ready stock & pre-order item(s), order will be shipped only when all pre-order item(s) has arrived. Hence, we would like to remind you to review your order carefully before submitting your payment.